Frequently Asked Questions
What Shipping Methods Are Available?
We ship using FedEx, UPS and USPS.
How Long Will It Take To Get My Package?
Most packages arrive within 3 – 5 business days.
Who Should I Contact If I Have Any Inquries?
If you’re having tracking issues you can email greg@gregcartmell.com with any questions.
Do You Ship Internationally?
Yes, we have shipped product all over the world.
How Can I Return a Product?
Should you need to return a product. We request that you contact us in advance for specific instructions on how to return the product.
Do I Need An Account To Place An Order?
No, should you prefer to checkout as a guest, you may do so.
How Do I Place An Order?
All orders should be placed through the checkout page of our site.
What’s The Coupon Codes Policy?
Coupons generally do not expire. However, we reserve the right to change our policy at any time.
How Can I Cancel Or Change My Order
This can be done through the online tracking system on the site.
Is Buying Online Safe?
Gregcartmell.com is safe and secure. We monitor our security 24 hours a day, 7 days a week. Your information is safe on this site.
How Do I Track My Order?
You can track your order here: https://gregcartmell.com/track-your-order/
What Payment Methods Are Accepted?
We accept all major credit cards, PayPal, check or money orders. Our preferred payment method is Visa or Mastercard.